Banks Disclose How Mobile Technology Can Create More Profitable Customer Relationships

Banks Disclose How Mobile Technology Can Create More Profitable Customer Relationships mobile technology

Mobile technology is encouraging more frequent visits and putting customers in control.  By improving the customer experience with technology (and other means), banks can create better, more loyal and profitable customer relationships. We know that the banking sector is a popular industry today. It’s also an industry that comes with a great deal of risk. […]

I Want It Fast and I Want It Now

I Want It Fast and I Want It Now I Want It Now

Buying behavior is changing and some customers are putting a premium on speed, ease, efficiency and convenience over friendly service.   According to the Boston Consulting Group, companies who want to differentiate themselves in the marketplace and forge long-term customer relationships are responding. In The Millennial Consumer – Debunking Stereotypes, they explore the idea that millennial […]

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